Plumbing Repair in Charlotte, NC

Fast, Reliable Help When Plumbing Problems Disrupt Your Day

When a toilet overflows, a pipe starts leaking, or sewage backs up into a sink, normal life stops. You need solutions that protect your home or business, not guesswork that wastes time. At Sewer Shark, we provide prompt plumbing repair for homeowners and small businesses throughout the Greater Charlotte area, with certified technicians ready to respond when you call.

We are a family-run, locally owned plumbing company with more than 20 years focused on sewer and drain problems. That means we understand how quickly a small issue can turn into costly damage, and we know how to find the real cause, not just the symptom. When you reach out to us, our goal is to help you get back to normal as quickly and safely as possible.

Need Plumbing Repair in Charlotte, NC? Call Sewer Shark at (704) 396-4112 or send us a message online today.

Common Plumbing Problems We Repair in the Greater Charlotte Area

Plumbing systems in homes and small businesses around Charlotte face a wide range of challenges. Some issues start as minor annoyances, such as a slow drain or a toilet that needs frequent plunging, and can grow into serious problems if they are ignored. At Sewer Shark, we handle day to day problems and more complicated failures so you do not have to juggle multiple service providers.

In many older neighborhoods close to uptown, we see aging or mixed plumbing materials that can crack, corrode, or shift over time. These conditions can lead to recurring clogs, hidden leaks inside walls, and sewer gases escaping where they should not. In newer parts of the Greater Charlotte area, rapid development sometimes puts strain on drainage systems that were not designed for heavy use, which can show up as repeated backups or slow drains in kitchens and bathrooms.

We regularly help with issues such as clogged toilets, sinks that drain slowly or not at all, tubs and showers that back up, and water lines that have started to leak. Sewer line problems, including root intrusion or sagging sections of pipe, can cause wastewater to flow in the wrong direction or surface where it does not belong. Our plumbing repair service Charlotte property owners rely on is built to address these problems carefully so that your plumbing can work as it should.

For commercial properties, even a small plumbing failure can interrupt business, affect customers, or create safety concerns. We work on small commercial spaces such as offices, retail locations, and restaurants, and we understand the importance of resolving issues quickly so operations can continue. Whether the problem is in a home or a business, our team brings the same careful approach and respect for your space.

What To Do When You Have a Plumbing Emergency

A sudden leak, overflowing toilet, or sewage backup can be stressful and overwhelming. Knowing a few simple steps to take before we arrive can help protect your property and keep everyone safe. These actions are not a replacement for professional repair, but they can limit damage while you wait for help from our team.

If you can safely reach it, one of the most effective steps is to shut off the main water supply to the building. This can slow or stop an active leak and gives you a chance to catch your breath. If water is near electrical outlets, appliances, or wiring, avoid the area and keep others away until a technician can make sure it is safe.

For an overflowing toilet or backed up fixture, do not keep running water in the same room. Avoid flushing again or using nearby sinks or tubs, since that often sends more water into a line that is already blocked. Instead, place towels or a bucket where it is safe to catch water, then step back and call our team so we can walk you through the next steps.

Any time you see or smell sewage, treat the situation as urgent. Wastewater can carry health risks, and it can spread quickly across floors and into other areas. Call (704) 396-4112 and tell us exactly what you are seeing. Our certified technicians are available to talk through what is happening, help you decide how urgent it is, and send someone out as soon as possible.

Frequently Asked Questions

How quickly can your team get to my home when I have a leak?

Response times depend on your location and how many active calls we are handling, but our goal is always to get to active leaks as quickly as we reasonably can. Because our certified technicians are available every day and at all hours, we can typically prioritize calls involving ongoing water damage or sewage exposure. When you call, we will ask specific questions about what you are seeing so we can assess urgency and set clear expectations. We will then give you guidance on immediate steps to limit damage while we are on the way.

Do you handle both minor clogs and major sewer line repairs?

Yes, our team handles a wide range of problems, from everyday clogs to more involved sewer line issues. We regularly clear blocked toilets, sinks, and tubs, and we also work on problems such as root intrusion, broken or sagging sections of sewer pipe, and repeated backups that point to a deeper line issue. With more than 20 years in the drain and sewer industry, we are comfortable tracing symptoms back to their source. Whether your problem seems small or serious, you can call us and we will work to find a solution that fits your situation.

What should I do before your plumber arrives during an emergency?

The most important step is to stay safe and avoid taking actions that might make the problem worse. If you can reach the main water shutoff without going through standing water or unsafe areas, turning it off can slow an active leak. Avoid using fixtures connected to the affected line, such as flushing the toilet again or running nearby sinks, since that can add more water to a blocked or damaged section. If water is approaching electrical outlets or appliances, keep people and pets away from that area. When you call us, our team can walk you through your specific situation and suggest additional steps based on what you describe.

How will you explain what is wrong with my plumbing system?

We work to explain problems in straightforward terms so you do not feel left in the dark. After we inspect your system, we describe what we found using everyday language instead of heavy technical jargon. When it is possible to show you the issue directly, such as a damaged pipe segment or a video from a sewer camera, we will do that so you can see what we are talking about. We then outline your repair options, talk through what each option involves, and answer your questions before you decide how to move forward.

Can your team help with plumbing problems at my business too?

Yes, we help both homeowners and small business owners with plumbing problems. We understand that issues in a business setting, such as a blocked restroom or a leak near customer areas, can affect your operations and reputation. Our technicians work to plan repairs in a way that limits disruption as much as the situation allows. We bring the same careful, respectful approach to offices, retail spaces, and other commercial properties that we bring to homes in the Charlotte area.

How do I know if a plumbing problem needs urgent attention?

Some plumbing issues can wait for a scheduled visit, while others should be handled as soon as possible. Situations that usually call for urgent attention include visible sewage, any leak that is actively spreading water, complete loss of use of all toilets, or water near electrical systems. Repeated backups in the same line, or problems that come back quickly after plunging, can also signal deeper trouble. If you are unsure how serious something is, you can always call us and describe what you are seeing, and we will help you decide whether it should be treated as an emergency.

Need Plumbing Repair in Charlotte, NC? Call Sewer Shark at (704) 396-4112 or send us a message online today.